‹ Beyond Intelligence
BEYOND FINANCING, INC.

Beyond Remote

Take control of company computers, and assist clients live — from your phone or desktop.

BF Devices

Your fleet of company Windows & Mac machines. Open the console to view any online device and take full remote control — desktop, terminal, and files.

Open Beyond Remote Console
Signs in with your Beyond Remote account. Access to each machine is granted by your administrator.
Bigger picture & multiple monitors The console opens maximized. Press F11 for true full screen (Esc to exit). If the remote machine has more than one monitor, open the console once per screen — each opens in its own window. Drag one to each of your monitors, then in each window choose Settings… › Display and pick a different remote screen. Their two monitors, your two monitors. Black bars around the remote screen just mean their screen is a different shape than your window — full screen minimises it.

My Clients

Help a borrower complete an application, upload documents, or fix a login — right on their device.

Send your client to
Get a code & start a session
  1. Give the client the link above — it's permanent, so you can keep it in a text template. It auto-detects their device and speaks English, Portuguese or Spanish.
  2. Get their code: in the console open the Client Support group → Invite Codes. Read the code to them over the phone — only that code starts a session, so the link alone is harmless if it's forwarded.
  3. Computer (Win/Mac): they enter the code, run the small support app, and appear in your Client Support list. Connect, they click Allow, and a banner stays visible the whole session.
  4. Phone (iPhone/Android): the page tells them there's nothing to install and to expect a screen-share — put them on a video call and guide them.
  5. When you're done: remove the device from the Client Support group so nothing persists.
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Windows PC Full view & control — the client runs a one-time support app. FULL CONTROL
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Mac Full view & control — the client runs a one-time support app. FULL CONTROL
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iPhone / iPad Apple blocks screen control by any app. Use a guided screen-share — you see their screen and talk them through it.
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Android Screen-share supported; full control is limited by the device. Guided screen-share is the reliable path.
Every client session is consent-based and one-time: the client explicitly runs the app or shares their screen, and access ends when the session closes. No borrower device is ever silently accessed.